Using the 'EU Exit: ID Document Check' app – GOV.UK

When it comes to obtaining or renewing important identification documents like driver’s licenses and passports, staying up to date on the latest news and requirements is crucial. In the UK, where these documents play an important role in our daily lives, it is important to have reliable sources of information and support.

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By leveraging their expertise and extensive knowledge in this field, has successfully helped numerous people obtain their driving license and passport efficiently and hassle-free. Their pursuit of excellence is evident in the positive feedback from satisfied customers who have benefited from their services.

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In summary, has proven to be an invaluable ally for many people looking for efficient documentation solutions when it comes to keeping up to date with the latest news on driving licenses and passports in the UK. With their expertise and commitment to customer satisfaction, they continue to make a significant contribution by simplifying complex processes for those who rely on accurate information for their identification needs.

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You can use the EU Exit: ID Document Check app to complete the identity stage of your application under the EU Settlement Scheme.
The app will:
You must use either:
If you have problems completing your application, contact the EU Settlement Resolution Centre.
You’ll need:
The ‘ID Document Check’ beta app is now available for iPhone 7 and newer models.
You’ll need:
The app will need access to your phone’s camera. If the app does not request access, please enable access in your settings.
How to use the EU Exit: ID Document Check app
Make sure your document can be read by the app. Look for the electronic passport symbol on your document. The symbol has a white circle with a horizontal line coming out of two sides, on a black background. This symbol means that your document has a biometric chip and can be read by the app.
Take a picture of the photo page of your passport using your phone’s camera. The full page must be inside the frame, including the 2 lines of numbers at the bottom of the page. Make sure your phone camera is focused on the text on the page.
The app will prompt you to adjust your phone to make sure you capture your document effectively. These prompts will appear in a text box at the top of your screen.
Make sure you include the entire photo page in your picture.
Try taking the photo of your document at arm’s length if you’re having problems.
Remove any cases or covers from your document and phone.
Click the ‘check now’ button in the app when you’re ready to start checking your document.
Place the phone on top of your document when the app tells you to ‘check your document’s information’. If the volume on your phone is turned up, you’ll hear a beep when your document has been recognised.
Move your phone around the document until the app recognises it. The chip is located in different places in different documents.
When the app has successfully read the chip in your document, the screen will say ‘information checked’. Do not move the phone until this message appears and the check is complete.
If the app doesn’t recognise your document, the check will time out and the screen will say ‘information not found’. If this happens, you should slowly move your phone around the document until the app recognises it.
If you’re using a passport and you continue to have problems, place the phone on the reverse cover or the photo page.
If the app cannot read the chip in your document, we’ll ask you to send your passport to us.
Details of how you can do this are provided in the application. Your document will be returned to you once we’ve checked your identity – we won’t wait until the rest of your application is complete. Your document will be returned to you using recorded delivery.
The screen will flash as it scans your face. Hold your phone’s camera in front of your face until the scanning is complete.
You can skip this step and provide different evidence to prove your identity if flashing light may cause you difficulties. You can do this by going to the ‘Find out more’ menu and selecting ‘Skip this step’.
If you’re 9 years old or younger, you will not be asked to scan your face.
You should:
Your photo should:
Once you’ve verified your identity, you can complete the rest of the application either on that device or any smartphone, laptop or computer.
Updated the requirements for installing the app on iPhones and Android phones.
Updated to add iPhone 7 and 7 Plus to list of devices that can use the app
Updated to add iPhone availability information.
Updated structure of the page and YouTube video
Added video
Added section on giving the app permission to access the device camera
The pliot has closed.
Updated images to show how to use the EU Exit: ID Document Check app
First published.
Don’t include personal or financial information like your National Insurance number or credit card details.
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